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Senior UX Rese­archer

Bókun is looking for a Senior User Experience Researcher to lead the research for the SAAS Experience Management platform that it operates across the globe.

Bókun is part of TripAdvisor and this role has the advantages of working within a small team helping to shape the product, while at the same time having the advantages of the TripAdvisor network. The right candidate will be experienced in research methods, such as in-depth interviewing and usability testing, experienced with designing surveys and basic survey analysis, passionate about research and travel, comfortable in a fast-moving organization, and excited to work with Bókun team, a key part of the TripAdvisor Experiences organisation. All CV’s and Cover letters must be in English.


  • Define brand marketing and product research strategy and manage projects across a variety of methodologies.
  • Identify and optimize key opportunities to develop user insights and influence customer behaviour to drive towards Bokun’s goals.
  • Design and conduct qualitative studies, including unmoderated and moderated usability studies, focus groups etc.), analyze data, and report findings and actionable insights.
  • Design and field surveys, analyze data, and report findings.
  • Communicate research findings internally in clear and compelling ways.
  • Work cross-functionally with brand marketing, product design, and product management.
  • Utilise insights from analytics tools to drive product improvements.


  • 1 Opið fyrir umsóknir
  • 2 Umsóknarfrestur liðinn
  • 3 Mat umsókna í gangi
  • 4 Viðtöl hafin
  • 5 Ráðningu lokið

Umsóknarfrestur er liðinn og nú stendur yfir mat umsókna áður en viðtöl hefjast. Haft verður samband við alla umsækjendur.

Menntunar- og hæfniskröfur

  • Minimum BA/BS degree in psychology, communication, statistics or other related field.
  • Advanced degree in behavioural or social sciences desired.
  • 5+ years of professional user research experience.
  • Extensive experience with qualitative and quantitative research methods.
  • Detail-oriented, yet able to see the big picture and identify actionable insights from research.
  • Ability to present clear, actionable results to different types of audiences.
  • Ability to ask, and answer meaningful and impactful questions.

TripAdvisor provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand.  At TripAdvisor, you will be part of a dynamic, fun, and energetic team where you can immediately make meaningful contributions.